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Frequently Asked Questions

You can get answers online to common questions and review most frequently asked questions.

Customer Service

If you have any questions, please don't hesitate to contact us.

You can call 512-928-3200, or call toll free 877-321-3200, Monday through Friday from 8-5, (Central Time).

Or contact us at any time.

Contact Us

For questions regarding this site or any issue related to your purchase, please contact our customer service department:

New Era Portfolio
2101 E. St. Elmo Rd.
Suite 110
Austin, TX 78744

Phone: 512-928-3200
Toll Free Phone: 877-321-3200
Fax: 512-928-3053
Email: contact us

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